Welcome to Tawroh.com website.
1. Personal data that we collect
We collect your personal data when you place an order, call our Customer Care team, sign up for our marketing communications, browse our website or use the other services offered by our website (www.Tawroh.com).
When you use our website or services, we automatically collect and store certain information in our server logs. This information can include details of what you search for, your internet protocol address (IP), device information such as operating system, browser language and date/time of any requests you make.
The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website.
All the personal informations we always get directly from our customers and never from third parties.
2. Why we collect this data
We use this data to:
• Take your orders, process your payments and deliver the items you have purchased;
• Provide any additional services you have requested, such as our marketing communications;
• Give you access to services reserved for registered users, such as Basket Lists and product notifications;
• Provide you with help and assistance via our Customer Care team;
• Personalize your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer.
Under the Law, we have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases in our store Tawroh.com.
3. Who will process your data?
Your personal data will be processed by Laprom d.o.o., as the data controllers.
We will process your data only under EU law instructions and under complete data protection.
4. For what period of time do we keep your data?
We keep your personal data for a limited period of time, which depends on the purposes for which it was collected; after such period, your personal data will be deleted.. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of items on www.Tawroh.com is processed until all of the administrative and accounting formalities have been completed, and is then archived in accordance with the local tax legislation (ten years), while the data used to send you our newsletter until you request that we stop sending it to you is nevertheless kept for a period of no more than 24 months.
5. Your Rights
When it comes to your personal info, you have a lot of rights. These include:
The right to be informed about how your personal information is being used by companies.
The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal information we hold about you.
The right to request that we purge your data, stop processing it or collecting it in some circumstances.
The right to stop direct marketing messages.
The right to request that we transfer elements of your data either to you or another service provider.
The right to complain to your country’s data protection regulator.
If you want to exercise your rights, have a complaint to make, or just have a question for us - get in touch!
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Preference Cookies - The cookies used to store your preferences. This includes things like language and country so we can make your experience way more personal - it’s all about you!
Analytics Cookies - The cookies that allow us to analyse how customers use the website and allow us to action this information to improve our experience and offering. We always wanna make things better for you.
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