Frequently asked questions
Do I need to set up an account to place an order?
NO. We don't want to bother you with registrations. When you place your order, you will give us your informations as part of the order proces. Everything is very simple.
Which payment methods does we accept?
Can I change or cancel my order once it has been placed?
Before your purchases have been confirmed (paid) you can cancel your order, change an item color, change the size or edit your billing and shipping details.
How long does delivery take and how much does it cost?
Can I return or exchange an item?
Yes, you have 14 days of time to decide to return or exchange an item.
Write us on firstname.lastname@example.org, if you wish for exchange or return the item.
If you want to exchange the item, please write us your invoice number and your new belt choice.
If you want return send the item back to us on our address:
Ulica Nade Kovacic 2a
When we have received the item we will send you a new one or return the money costs. You also can get voucher and buy any item latter.
What should I do if my order hasn’t been delivered yet?
Everything about size
We have all the belt sizes you need. In your order just select the size you want. Every belt is +/- 10 CM adjustable!
EXACT FIT: Order a ratchet belt to adjust it perfectly to your waist! A ratchet belt is a specific style of belt that ratchets down to the desired size by using an automatic buckle mechanism that locks into place. Note that exact fit is only for automatic buckles!
SIZE ADJUSTABLE: To customize the size of your belt can be really easy! You just need to buy a bigger size, remove the buckle and cut the strap to make it shorter.